Booking & Reservation Engine

Every booking, every supplier, in one live record

Flights, hotels, transfers and tours sit in a single reservation that stays in sync with the GDS, your suppliers and your finance ledger from quote to ticket.

The problem

What this puts an end to

Each supplier and channel keeps its own version of the truth, so the same trip lives in a GDS PNR, a hotel email and a spreadsheet. When a flight time changes, nobody is sure which record is right, and re-keying between systems is where the costly mistakes happen.

It thinks in PNRs, not rows

The engine understands airline and supplier rules, so a booking behaves the way your operations team expects it to.

  • GDS PNR import & live sync
  • NDC offer & order management
  • Fare rules, penalties & re-pricing
  • Void, refund & exchange workflows
  • EMD & ancillary handling
  • Supplier vouchers & itineraries
Capabilities

What Booking & Reservations does

Single booking record

Hold flights, hotels, transfers and tours in one reservation so the whole trip is visible at a glance.

Live PNR sync

Keep the GDS PNR and Flightna in step automatically so schedule changes never slip through unnoticed.

Multi-supplier sourcing

Combine GDS, NDC, bed-banks and direct contracts in one cart and book the best net rate available.

Passenger & document store

Hold passport, visa and traveller details against the booking so they flow into tickets and vouchers.

Amendments & cancellations

Process changes, voids and refunds with fare-rule context so penalties and re-pricing are handled correctly.

Auto ticketing & vouchers

Issue tickets and supplier vouchers from the booking and post the cost straight to finance.

How it works

Live in your workflow, fast

01
Open one reservation

A confirmed sale becomes a single booking record that all trip components attach to.

02
Source across suppliers

Pull air from GDS and NDC, hotels from bed-banks and extras from direct contracts into one cart.

03
Issue and confirm

Ticket the air, confirm supplier segments and generate vouchers with traveller detail pre-filled.

04
Stay in sync

Schedule changes, amendments and cancellations update the record and post automatically to finance.

Booking & Reservations
Every booking, every supplier, in one live record
Status
Connected
live data
Automation
On
no re-keying
It all connects

Works hand-in-hand with

This is the point of an ERP: Booking & Reservations shares one source of truth with the rest of Flightna.

“The whole trip lives in one record now. When an airline moves a flight, every part of the booking and the invoice updates with it.”
OD
Operations DirectorMid-size IATA agency · (reference available on request)
FAQ

Booking & Reservations — questions, answered

Can one booking hold flights, hotels and tours together?
Yes. A single reservation combines air, accommodation, transfers and activities regardless of supplier. Your team works one record for the whole trip rather than reconciling separate confirmations.
Does it stay in sync with the GDS PNR?
It does. Flightna imports the PNR and keeps it synchronised, so airline schedule changes and amendments are reflected automatically. Operations sees the change instead of finding out from the traveller.
How are amendments and refunds handled?
Changes, voids, exchanges and refunds run with fare-rule context, so penalties and re-pricing are calculated correctly. The financial impact posts to your ledger in the same step.
Can it issue tickets and vouchers automatically?
Yes. Tickets, EMDs and supplier vouchers issue from the booking with passenger and document detail pre-filled. The cost posts to finance immediately, so the sale and the spend never drift apart.

See Booking & Reservations in action

Book a 30-minute demo and we’ll show Flightna working on your real workflow — from enquiry to settled invoice.

30 minutes · no obligation · tailored to your business

Book a Demo